Richard Anderson says occupancy on Delta flights is still high. Airlines have been filling planes and running extra flights to move passengers stranded by the blizzard. The big airlines canceled more than 10,000 flights from Saturday through Wednesday, including more than 3,000 at Delta.
Anderson told workers on a phone message Thursday that the airline benefited from hiring 600 more reservations agents and 1,000 customer service workers earlier this year.
Delta spokesman Anthony Black said Delta expects that over 90 percent of the people who needed a flight because of the storm will have gotten one by the end of Thursday.